Spring CandlesSoapy Gnome
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Returns, Shipping, Pick-up and other Common Questions
- We stand behind our product 100%. If there is an issue with the quality of the product within 30 days, contact us, and we will issue a replacement of the same item or offer credit toward another item from our store.
- If you wish to return a non-defective product, returns will be sent at the buyer's expense.
- All items are shipped Priority Mail via USPS for a Flat Rate Fee of $8.
- If orders are placed before 12 noon, the product will be shipped out the same day(with the exception of holidays and Sundays).
- We ship to the US and Puerto Rico. At this time, we do not offer international shipping.
In-Store Pick Up
- You can order online for in-store pickup.
- Most orders will be ready within the hour.
- An email will be sent when we have completed the order.
- If you have a subscription to pick up, any shipping charges will be refunded.